1. Introduction

1.1. Heeragold.gg (referred to as "the Website") is owned and operated by Heera Gold LTD. By accessing and using the Website, you agree to be bound by these Terms of Service.

1.2. We reserve the right to modify these Terms of Service at any time without prior notice. It is your responsibility to review these Terms regularly to stay informed of any changes.

2. Services

2.1. The Website provides a platform for the buying and selling of OSRS and RS3 gold (referred to as "the Services").

2.2. The availability and pricing of gold are subject to change without notice. We strive to provide accurate and up-to-date information, but we do not guarantee the availability of specific quantities or prices at any given time.

3. User Responsibilities

3.1. By using the Website, you agree to provide accurate and complete information during registration and when placing orders.

3.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3. You agree not to engage in any unlawful or fraudulent activities on the Website.

4. Orders and Payments

4.1. When placing an order on the Website, you agree to pay the specified price for the quantity of gold requested.

4.2. Payments are processed securely through our payment gateway. We do not store or have access to your payment information.

4.3. All sales are final. Once an order is placed and payment is received, it cannot be cancelled, refunded, or exchanged, except as required by applicable law.

5. Product Descriptions

5.1. We strive to provide accurate descriptions of the gold available for purchase. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions.

5.2. If you believe that a product description is inaccurate or misleading, you may contact us to request clarification or additional information.

6. Delivery

6.1. Upon receipt of payment, we will deliver the purchased gold to your designated in-game account.

6.2. We are not responsible for any delays or issues that may arise during the delivery process.

6.3. We are not responsible for RWT bans that may occur after the trade has been completed.

7. Refunds and Returns

7.1. Due to the nature of digital goods, all sales are final. We do not offer refunds or returns except as required by applicable law.

7.2. In the event of a dispute or issue with your order, please contact us for assistance.

8. Identity Verification

8.1. We may require additional verification information to prevent fraud or unauthorized transactions.

8.2. Failure to provide requested verification information may result in the cancellation of your order or account.

9. Fraud

9.1. Any attempt to engage in fraudulent activities, including but not limited to the use of VPN/proxy services, will result in the immediate termination of services and possible legal action.

10. Limitation of Liability

10.1. We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of the Website or the Services.

11. Dispute Resolution

11.1. In the event of a dispute between you and Heeragold.gg, we encourage you to first contact our support team to attempt to resolve the issue amicably.

11.2. If a resolution cannot be reached informally, any dispute or claim arising out of or relating to these Terms of Service shall be resolved through binding arbitration in accordance with the laws of the United Kingdom. The arbitration shall be conducted in English and held in a mutually agreed location, or virtually.

11.3. You agree that any claim or cause of action you may have must be brought within one (1) year after the cause of action arises, or it shall be permanently barred.

12. Release of Liability

12.1. By using the Website, you agree to release Heeragold.gg and its officers, directors, employees, and affiliates from any claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising from disputes with other users or third parties.

13. Governing Law

13.1. These Terms of Service and any disputes or claims shall be governed by and construed in accordance with the laws of the United Kingdom. You consent to the exclusive jurisdiction of the UK courts for any such matters.

14. Contact Us

14.1. For inquiries, support, or disputes, please contact us at contact@heeragold.gg

By using the Website, you acknowledge that you have read, understood, and agree to abide by these Terms of Service.